SMS integrations

SMS reaches people directly and immediately, which makes it powerful and easy to misuse: messages to send at the right time, replies to handle, opt-outs to respect and conversations to keep coherent at scale. Doing it manually doesn't scale and getting it wrong damages trust. The SMS integrations in this category connect your messaging providers to WorkAist via MCP, so AI agents manage texting responsibly. An agent can send a reminder or notification at the right moment, read and respond to an incoming reply in context, honour an opt-out instantly, and keep a two-way conversation coherent across messages. It can route a message that needs a human to one. Connecting SMS integrations to AI agents means text-based communication, from appointment reminders to support, runs reliably and respectfully at scale, with agents handling the send-and-respond loop while compliance rules like opt-out handling are enforced automatically rather than left to memory.