AI agent for Hiver
Connect Hiver to your AI agent through the WorkAist MCP server.
The WorkAist Hiver connector is a production-grade Model Context Protocol (MCP) server. AI agents can read and write Hiver data — helpdesk — through one consistent interface. Open-source under AGPL-3.0, self-hosted, with reversible PII redaction at the LLM boundary.
Authentication & setup
The Hiver connector authenticates via OAuth 2.0.
WorkAist redirects you to the provider, you authorize, and the access token is encrypted and stored. No keys to copy.
Frequently paired with Hiver
FAQ
Can a WorkAist AI agent really automate Hiver end-to-end?▼
Yes. The connector exposes read and write tools through Model Context Protocol. AI agents call them through plain-language instructions in a CLAUDE.md file — no glue code.
How does this differ from using the Hiver API directly?▼
The connector adds permission isolation, audit logging, cost tracking per agent, and reversible PII redaction at the LLM boundary. It also presents Hiver as part of a unified Knowledge Graph alongside your other tools.
What does it cost?▼
WorkAist is open-source under AGPL-3.0 and self-hosted, so the connector itself is free. You pay only for Hiver's own API costs (if any) and the LLM tokens your agent consumes.
Is my Hiver data sent to a third party?▼
No. WorkAist runs in your own infrastructure. Data flows from Hiver → your WorkAist instance → the LLM you choose. Sensitive fields can be tokenized before reaching the LLM.
What if Hiver changes its API?▼
The connector is versioned and published openly. When Hiver ships breaking changes, we bump the connector version and the marketplace UI surfaces the upgrade as a one-click apply.