AI agent for LiveChat
Connect LiveChat to your AI agent through the WorkAist MCP server.
The WorkAist LiveChat connector is a production-grade Model Context Protocol (MCP) server. AI agents can read and write LiveChat data — helpdesk — through one consistent interface. Open-source under AGPL-3.0, self-hosted, with reversible PII redaction at the LLM boundary.
Authentication & setup
The LiveChat connector authenticates via OAuth 2.0.
WorkAist redirects you to the provider, you authorize, and the access token is encrypted and stored. No keys to copy.
Frequently paired with LiveChat
FAQ
Can a WorkAist AI agent really automate LiveChat end-to-end?▼
Yes. The connector exposes read and write tools through Model Context Protocol. AI agents call them through plain-language instructions in a CLAUDE.md file — no glue code.
How does this differ from using the LiveChat API directly?▼
The connector adds permission isolation, audit logging, cost tracking per agent, and reversible PII redaction at the LLM boundary. It also presents LiveChat as part of a unified Knowledge Graph alongside your other tools.
What does it cost?▼
WorkAist is open-source under AGPL-3.0 and self-hosted, so the connector itself is free. You pay only for LiveChat's own API costs (if any) and the LLM tokens your agent consumes.
Is my LiveChat data sent to a third party?▼
No. WorkAist runs in your own infrastructure. Data flows from LiveChat → your WorkAist instance → the LLM you choose. Sensitive fields can be tokenized before reaching the LLM.
What if LiveChat changes its API?▼
The connector is versioned and published openly. When LiveChat ships breaking changes, we bump the connector version and the marketplace UI surfaces the upgrade as a one-click apply.