AI agent for RetailCRM
Connect RetailCRM to your AI agent through the WorkAist MCP server.
Marketplace
Pre-built connector templates · install with one click.
- 1Install in one click
Pick RetailCRM from the marketplace. WorkAist handles API key and stores the credentials encrypted — no JSON keys to paste.
- 2Tools auto-generated
RetailCRM exposes 6 MCP tools to every agent in your workspace: list_contacts, create_contact, update_deal, get_pipeline, and more. Each tool is a typed function, not a brittle script.
- 3Data flows to your graph
Historical crm records sync to your private knowledge graph. Agents query relationships across all connected sources, not just RetailCRM in isolation.
- 4Your agents take action
Your AI agent picks the right tool, runs it under your access policies, and answers in plain language — with a full audit trail of every RetailCRM call.
RetailCRM is CRM software built for businesses in Russia you can connect to WorkAist in minutes. Through the open MCP standard, your AI agents enrich leads, update records and follow up at the right moment — autonomously, under explicit permissions, with no manual hand-offs. RetailCRM authenticates via a secure API key, and because WorkAist is self-hosted under AGPL-3.0, your data never leaves your own infrastructure.
Authentication & setup
The RetailCRM connector authenticates via API key.
Generate an API key in the service dashboard and paste it at install time. WorkAist encrypts it at rest.
Frequently paired with RetailCRM
FAQ
Can a WorkAist AI agent really automate RetailCRM end-to-end?▼
Yes. The connector exposes read and write tools through Model Context Protocol. AI agents call them through plain-language instructions in a CLAUDE.md file — no glue code.
How does this differ from using the RetailCRM API directly?▼
The connector adds permission isolation, audit logging, cost tracking per agent, and reversible PII redaction at the LLM boundary. It also presents RetailCRM as part of a unified Knowledge Graph alongside your other tools.
What does it cost?▼
WorkAist is open-source under AGPL-3.0 and self-hosted, so the connector itself is free. You pay only for RetailCRM's own API costs (if any) and the LLM tokens your agent consumes.
Is my RetailCRM data sent to a third party?▼
No. WorkAist runs in your own infrastructure. Data flows from RetailCRM → your WorkAist instance → the LLM you choose. Sensitive fields can be tokenized before reaching the LLM.
What if RetailCRM changes its API?▼
The connector is versioned and published openly. When RetailCRM ships breaking changes, we bump the connector version and the marketplace UI surfaces the upgrade as a one-click apply.