AI agent for Swisscom Business PBX
Connect Swisscom Business PBX to your AI agent through the WorkAist MCP server.
Marketplace
Pre-built connector templates · install with one click.
- 1Install in one click
Pick Swisscom Business PBX from the marketplace. WorkAist handles API key and stores the credentials encrypted — no JSON keys to paste.
- 2Tools auto-generated
Swisscom Business PBX exposes 6 MCP tools to every agent in your workspace: list_calls, place_call, get_recording, send_voicemail, and more. Each tool is a typed function, not a brittle script.
- 3Data flows to your graph
Historical telephony records sync to your private knowledge graph. Agents query relationships across all connected sources, not just Swisscom Business PBX in isolation.
- 4Your agents take action
Your AI agent picks the right tool, runs it under your access policies, and answers in plain language — with a full audit trail of every Swisscom Business PBX call.
Swisscom Business PBX is telephony software built for businesses in Switzerland you can connect to WorkAist in minutes. Through the open MCP standard, your AI agents triage messages, draft replies and route conversations to the right person — autonomously, under explicit permissions, with no manual hand-offs. Swisscom Business PBX authenticates via a secure API key, and because WorkAist is self-hosted under AGPL-3.0, your data never leaves your own infrastructure.
Authentication & setup
The Swisscom Business PBX connector authenticates via API key.
Generate an API key in the service dashboard and paste it at install time. WorkAist encrypts it at rest.
Frequently paired with Swisscom Business PBX
FAQ
Can a WorkAist AI agent really automate Swisscom Business PBX end-to-end?▼
Yes. The connector exposes read and write tools through Model Context Protocol. AI agents call them through plain-language instructions in a CLAUDE.md file — no glue code.
How does this differ from using the Swisscom Business PBX API directly?▼
The connector adds permission isolation, audit logging, cost tracking per agent, and reversible PII redaction at the LLM boundary. It also presents Swisscom Business PBX as part of a unified Knowledge Graph alongside your other tools.
What does it cost?▼
WorkAist is open-source under AGPL-3.0 and self-hosted, so the connector itself is free. You pay only for Swisscom Business PBX's own API costs (if any) and the LLM tokens your agent consumes.
Is my Swisscom Business PBX data sent to a third party?▼
No. WorkAist runs in your own infrastructure. Data flows from Swisscom Business PBX → your WorkAist instance → the LLM you choose. Sensitive fields can be tokenized before reaching the LLM.
What if Swisscom Business PBX changes its API?▼
The connector is versioned and published openly. When Swisscom Business PBX ships breaking changes, we bump the connector version and the marketplace UI surfaces the upgrade as a one-click apply.