AI agent for Swisscom Business PBX
Connect Swisscom Business PBX to your AI agent through the WorkAist MCP server. CH operator-hosted PBX
The WorkAist Swisscom Business PBX connector is a production-grade Model Context Protocol (MCP) server. AI agents can read and write Swisscom Business PBX data — telephony — through one consistent interface. Open-source under AGPL-3.0, self-hosted, with reversible PII redaction at the LLM boundary.
Authentication & setup
The Swisscom Business PBX connector authenticates via API key.
Generate an API key in the service dashboard and paste it at install time. WorkAist encrypts it at rest.
Frequently paired with Swisscom Business PBX
FAQ
Can a WorkAist AI agent really automate Swisscom Business PBX end-to-end?▼
Yes. The connector exposes read and write tools through Model Context Protocol. AI agents call them through plain-language instructions in a CLAUDE.md file — no glue code.
How does this differ from using the Swisscom Business PBX API directly?▼
The connector adds permission isolation, audit logging, cost tracking per agent, and reversible PII redaction at the LLM boundary. It also presents Swisscom Business PBX as part of a unified Knowledge Graph alongside your other tools.
What does it cost?▼
WorkAist is open-source under AGPL-3.0 and self-hosted, so the connector itself is free. You pay only for Swisscom Business PBX's own API costs (if any) and the LLM tokens your agent consumes.
Is my Swisscom Business PBX data sent to a third party?▼
No. WorkAist runs in your own infrastructure. Data flows from Swisscom Business PBX → your WorkAist instance → the LLM you choose. Sensitive fields can be tokenized before reaching the LLM.
What if Swisscom Business PBX changes its API?▼
The connector is versioned and published openly. When Swisscom Business PBX ships breaking changes, we bump the connector version and the marketplace UI surfaces the upgrade as a one-click apply.